About

About Us

With more than 30 years of experience, Rocktown Remodeling is a leading home remodeling company in Harrisonburg, VA. We focus on providing our customers with superior customer service and quality craftsmanship. We genuinely enjoy what we do and pride ourselves on our ability to meet and exceed your expectations. We know deciding to change your space can seem overwhelming— that’s why we strive to work with your schedule to limit the headache.

Our Mission:

 

✓ Building anything from the ground up involves many moving parts. No matter the size, projects can stall and become frustrating and inconvenient and turn your creative or utilitarian dream into a nightmare. So many moving pieces have to work in near-perfect unison to deliver a project on time and on budget. And while some companies do eventually arrive at their destination of a project labeled complete, most fall short in providing a good customer experience throughout the process. This scenario is all too common in construction. Most contractors consider it the industry norm to miss deadlines and exceed the budget. 

 

✓ Rocktown Remodeling LLC strives to improve our local industry by giving you the option to choose a better solution than the status quo for your build. We offer a superior customer experience and guarantee an exceptional finished product. We achieve these results by using a systematized approach that focuses on organization, planning, and intentionality. Whether you’re new to the world of building or you’ve got a few projects under your belt, choosing us means you’ll have a dedicated design and build team working on your behalf to deliver an exceptional experience from initial design to final walk-through. 

 

✓ THE PROCESS: Once it’s agreed that we are a good fit for you and your project, we will enter a design phase. We start this phase with a “kick-off” meeting that includes you–the client, us–your builder, and our design partner–a reputable architectural firm. In this meeting, we cover your aesthetic vision and your utility and budget goals for your project. Whether you know exactly what you want or just have a vague idea, we will assist you in creating an intelligent plan that matches your design, utility, and budget goals. Need help with your aesthetic? Our design partner offers interior decorating to help you determine the look of your build, from architectural design to help you make finish selections such as fixtures, appliances, and even determining style and color choices. We can assist as much or as little as you want; it’s totally up to you. Once we have a rock-solid set of building plans that you’re happy with, we enter our build phase, coordinate with our trade partners, and establish a start date to begin construction. We guide the process; you make the decisions. 

 

✓ This brings us to— Timing: What we can promise and what we can’t— We find that our design and build approach is the most effective way to consistently deliver, to our customers, an exceptional experience in design as well as execution. In a world of “maybes,” we try to give as few as possible. We strive to be impeccable with our word and require this value in all new hires for project managers. We maintain this policy throughout, as our company ethos. What this means for our clients is that at every step in the process, your dedicated project manager will: 

 

✓ Be organized and plan to facilitate the orderly and prompt progression of work

 

✓ Maintain ease of communication, responding promptly to you as well as our design and trade partners, material suppliers, and governmental bodies that issue permits, licensing, and inspections. 

 

✓ While other factors come into play that can affect time to completion, such as delays with governmental bodies or material suppliers and trade partner availability, you can be confident that we intend to move through each phase of your project with optimum efficiency while simultaneously delivering quality craftsmanship at every step.

 

Our remodeling services also include:

  • 2nd Story Additions
  • Bathroom Additions
  • Design Build
  • 4 Season Room
  • Bedroom and Master Suites
  • Kitchen Remodeling

 

For more information about our services, call (540) 685-5665.

Contact Rocktown Remodeling, LLC Today

We Work With the Best Clients